Virtual Assistance

BT research shows that 69% of callers do not leave messages on answer phones or voicemail systems, that’s potential business you could have lost. Unanswered phones, engaged tones and call waiting systems are all extremely frustrating.

If somebody is trying to call you, then YOU need to show them that their call is valued. The way to demonstrate this is to answer their call personally.

You still answer the calls you are able to, but the calls you miss we divert to our team of PA’s, without the caller even knowing.

The service costs a fraction of what it would cost to employ your own staff to handle calls.

  • All your calls answered personally
  • Your callers need never get an engaged tone or answer phone
  • Extremely flexible call handling – you tell us how you want us to handle the calls
  • No more sales calls – We screen all cold callers for you – at no extra cost!

We operate out of small offices not large call centers

We work on a very personal basis as opposed to the larger call handling companies. As the company grows staff are allocated their personal clients in order to keep with the “personal touch”

 

Line Rental

£25.00 / month for clients paying by direct debit

£30.00 / month for non direct debit clients

minimum term one month, charges always on a month basis

Calls In/Out

£0.50 / minute

an itemized bill is sent each month detailing all calls in and out, calls are not rounded up to a minute, they are charged to the second, or £0.60 / minute for 0800 numbers.

Please call reception for more information